Whether you work in sales, have a side hustle or just want to get your kids to go to bed on time, the art of negotiation is a handy skill to have at work and at home. According to FBI hostage negotiator Chris Voss, we negotiate multiple times a day, so it’s likely you’re unconsciously negotiating waaay more than you think.
But how do we get what we want without destroying our relationships? To start, it helps to understand what other people want. If you can offer them something they value based on information gained from a good, honest conversation, you’re not only on your way to a win, but you’re building a stronger relationship in the process too. Read six negotiation skills for “Getting to Yes” in this article by Harvard Law School.
Taken from the game-changing book Getting to Yes by Roger Fisher, William Ury, and Bruce Patton, this article gives six great guidelines to try out next time you face a negotiation. We love their advice to express appreciation and manage your emotions, showing how small actions can create a big impact on the humans around us.
Watch this interview with Chris Voss and learn how to negotiate like an FBI hostage negotiator.
Never Split the Difference on your reading list? You’re going to love this video. Taking techniques from his best-selling business book, Chris introduces us to mirroring, labeling, and our personal favourite, the late night DJ voice. Try them during your next negotiation opportunity and get used to getting what you want.

